Omnissa Workspace ONE Web for Android

Securely browse your company's intranet, scan QR codes, and manage your favorite bookmarks with Workspace ONE Web on Android.

Workspace ONE Web works in either of the following two modes based on the admin configuration:

• Default Browsing Mode
• Kiosk Mode

Note: Workspace ONE Web for Android does not support Kerberos authentication over HTTP. For more information, see Workspace ONE Web for Android withdrawal of support for Kerberos over HTTP.

Use Web in Default Browsing Mode

The Default Browsing mode provides a secure browsing experience and includes the following key features.

Home Page

Interface Elements	Description
Search Bar	Enter the URL that you want to navigate using the default search engine. You can use Paste and Go option to open a copied link and the Paste and Search option to search for copied text.
Forward/Backward	Navigate forward and backward through previously visited web pages.
Menu	Select to view additional options.
Home	Return to the Workspace ONE Web home page that your administrator has configured. If the home page is set to blank, all bookmarks and recently viewed pages appear as tiles on the home page.
Tabs Preview	You can add new tabs or delete existing ones. To use tabbed browsing for multiple web views and to access the QR code icon from the URL bar, open a new tab page. Also, selecting a bookmark can open a new tab.

Manage your Bookmarks

Bookmarks option appear on the More Menu. This option makes your work easy to access frequently used web pages, saving your time and effort from having to navigate through multiple bookmarks.

• All managed and personal bookmarks are alphabetically sorted by default. You can also search them by title or URL.
• If the bookmarks do not have icons, the Bookmark page displays the first letter of the title set by you or your administrators as the bookmark icon.
• On a new tab, you can rearrange and organize your bookmarks.
• Web clips that your organization has distributed can also be viewed as bookmarks.

Actions	Description
PERSONAL	View and manage personally bookmarked sites.
MANAGED	View bookmarks pushed to your device from your administrator.
	Edit a personal bookmark.
	Search from personal or managed bookmarks.
	Delete all the personal bookmarks.

Edit Bookmark

You can edit saved personal bookmarks.

Actions	Description
Name	Edit the Name of a personal bookmark.
URL	Edit the URL of a personal bookmark.
Upload new icon	Upload a new icon or replace an existing icon for a saved personal bookmark. By default, the favicon of the bookmarked page is displayed. You can either choose the icon from Gallery or click a new picture using the Camera. Note: The custom bookmark icons are saved on the local device only.

Add Widget for Bookmark

You can include a device widget that displays the bookmarks configured in the Web app. This feature allows you to launch the Web app faster in Workspace ONE Web directly from the device's home screen, making it easier to access bookmarks. Widget displays the bookmarks from both Personal and Managed section.

View Additional Options in Web

Interface Elements	Description
Edit bookmark	Edit a saved personal bookmark.
Add to home screen	Add the page to the home screen of your device. Enter a shortcut name for the page and tap OK > Add.
Find in Page	Search for required text in the webpage.
Share	Based on your administrator’s Workspace ONE UEM console settings (DLP policies), you can access share options. From these options, you can copy and email your link or print the page.
Print	Print the document. You can also save the page as PDF using the Saveas PDF option.
Enable Desktop Mode	Enable this option to request a desktop view of the sites you browse. Disable this option to continue viewing sites in mobile view.
Text Zoom	Zoom in/out the page text size. The text size applies only to the opened tab.
Bookmarks	Open the Managed/Personal bookmarks screen.
History	Manage and view your browsing history. If you do not want a record of the websites you visited, you can clear the browsing data based on a specific time range. In addition, you can choose to clear cache and cookies.
Downloads	View your downloaded files in the download manager. You can delete the files or open them in apps that are permitted by your administrator.
Fullscreen Mode	View the page in full mode. Long press on the screen to exit the full screen mode.
New tab	Open a new tab on Web app.
Settings	Configure the general settings for Web app.

Settings

Interface Elements	Description
About	Know about the Workspace ONE Web app.
Account	View the Server URL of your organization, your username, group id, and check for Workspace ONE Web updates.
Search engine	Set a different search engine than the one that appears by default.
Enable desktop mode	Enable to request a desktop view of the websites you browse or disable to continue viewing sites in the mobile view.
Clear Browsing Data	This option clears: Cookies from websites. Cache to enhance web performance and reduce perceived lag time. Browsing history.
Privacy	Privacy details – Displays the web privacy dialog screen (scrolling enabled). When configured by your administrator, you can access your company’s privacy policy from within Workspace ONE Web. Data Sharing – Changes the Data Sharing setting. When disabled, the data sharing screen is not displayed, and no data is collected from the device to optimize the app experience.
Advanced	Integrated auth cert – Displays the details of certificate used for authentication to help with troubleshooting issues. You can also re-fetch or renew the certificate. Tunnel auth cert - Displays the details of certificate used for proxy to help with troubleshooting issues.
Support	Use the Workspace ONE Web support primarily to view the Web User Guide or to copy logs to the device clipboard for future reference.

Support

Interface Elements	Description
Web User Guide	Access the user guide for help with your Workspace ONE Web app.
Copy LogID	Used to fetch specific log from Analytics portal like Intelligence.
Enable diagnostic logging	Enables debug logging
Enable rage shake	Enable this feature to prevent accidental invoking of the Support screen.
Email logs	Send your Web logs over email. Note: To enable logging option on Workspace ONE Web app, ensure to set Logging to Enabled in Workspace ONE UEM console > Groups and Settings > All Settings > Apps > Settings and Policies > Settings. Subsequently, the options Enable diagnostic logging, Email logs, and Send logs to administrator are enabled on Web app.
Send logs to administrator	Collect the logs of your Web app and send the logs to your administrator.
Send feedback	Provide feedback to enhance your experience with Web.

Using Workspace ONE Web in Kiosk Mode

Kiosk Mode limits browsing to the home page and Bookmarks configured by the administrator. URL bar is non-editable and Scan QR code is not accessible by default.

There are two Kiosk modes available.

• Single tab – User can access Home page and bookmarks configured by the administrator on a single tab only. Loading of external URL is not allowed.

• Multi tab – User can access Home page and bookmarks configured by the administrator on multiple tabs. Loading of external URL is allowed.

Additional Features Available in Both Kiosk Modes

• Forward/Backward – Navigate forward and backward through previously visited web pages.

• Home – Return to the Workspace ONE Web home page set by the administrator.

• Bookmark – User can access the bookmarks page based on the bookmarks added by the administrator.

• Settings – To access Settings in Kiosk mode, press and hold the home button for 5 seconds. The following options appear:

  • Support - Share logs for diagnostic purposes.
  • Advanced - View and renew certificates.

• Scan QR codes - To enable URL bar and Scan QR Code on Multi tab, use the KVP "EditURLBarInKioskMode". For more information, see Key Policies of Workspace ONE Web.

Optimize Your Browsing Experience with Android Web

You can boost your browsing experience by using the following tips and tricks.

• Fix login issue of Workspace ONE Web

  When upgrading Workspace ONE Web for Android from an obsolete version, such as 6.4 or 6.5, to the most recent version, you might encounter login issues. You can fix this issue by clearing the application data before proceeding with the login process. To do so, first upgrade your Web app to the latest version, then proceed as follows:

  1. Enter valid credentials. When you enter the details, you are prompted with an Unable to Sign-in popup with options CANCEL or CLEAR DATA.
  2. Select CLEAR DATA. Upon selecting you are prompted with Clear Application Data popup.
  3. Select CONFIRM. It clears all the data of Web app.
  4. Relaunch the Web app and enter your valid credentials to login successfully.

• Set permission to allow the website to use camera or microphone

  When accessing camera or microphone for a website on Workspace ONE Web, you are prompted with a permission dialog box to allow website to use camera or microphone. If a website requiring camera or microphone is used frequently, you need to accept the permission each time. You can choose to remember the permissions for a website using the following steps:

  1. Navigate to Workspace ONE Web for Android.
  2. Enter the website URL that requires camera or microphone permission. A pop-up is displayed asking if the website must allow or block the camera or microphone.
  3. Select the check box Remember my choice to allow or block the camera or microphone usage on the website. Note: If you are loading the same Website again, your choices are remembered and you will be proceeded further. If you are loading a different website, again a pop-up is displayed to select your choices.

• Upload files from Workspace ONE Content repositories

  If configured by your admin, you can upload files or documents from the Workspace ONE Content repositories or local storage to the web applications opened in Workspace ONE Web browser. While uploading a file in Web app, in the native file picker you must select the Content app to browse and upload files. Make sure the Content app is open or unlocked and running in the background before selecting it to upload files.

• Select Themes in Workspace ONE Web

  You can view the Web app in different themes like dark or light to suit your requirements. To do so, go to the Web app's Settings > Theme and then choose the Light or Dark option. The System default option is the default theme that has been set on the device. If a website does not support dark mode, the Web app settings cannot override it.

• Securely Access URLs

  You can enhance your secured browsing experience with the following features of Workspace ONE Web:

  • When you load a URL with no scheme, Workspace ONE Web makes HTTPS as a default scheme and loads the website.
  • When you access a URL with HTTP, a warning is displayed saying the connection is not secure and not to exchange any critical information on that website.
  • There is an admin configuration which can enforce all the URLs to load with HTTPS scheme.

Rate and Review your Experience with Workspace ONE Web for Android

You can rate your Web app experience and leave a review on Play Store right from within the app. The app prompts you to rate the experience at various points in your journey of using the app. This feedback helps the product team improve the app and continue to provide you a great experience.

Adjust Text Size of your Websites

You can set a page zoom percentage for all web pages loaded within your Workspace ONE Web app. To do so, click the menu button and then select the Text Zoom option to change the size of the text on the opened website. For the page zoom level, you can choose from 50% to 200%. The default is 100%. When you modify the page zoom percentage, the option honors the change when you load/reload a web page in Web. For example, if the page zoom percentage is 75%, the web page loads at 75% zoom in Web.

Supported External Keyboard Shortcuts