Viewing Directory Sync Status in Omnissa Access

You can check the sync status for your Omnissa Access directories to see whether sync completed successfully, view alerts, and view the specific changes that were made during sync.

The Directories tab displays sync status for all directories. Detailed sync information for each directory is available on the Sync Log tab on the directory page.

Procedure

1. Select Integrations > Directories.

   On this page, you can view information for all the directories that you have set up. For each directory of type Active Directory over LDAP, Active Directory over IWA, or LDAP Directory, you can view the following information:

   • The number of synced domains

   • The number of synced users and groups

   • The time of the last sync

   • Any alerts that occurred during the last sync

     Click the number in the Alerts column to view the alerts. On the Alerts page, use the scrollbars, if they appear, to see the full text of each message.

2. To view detailed sync logs for a directory, click the directory name, then select the Sync Log tab.

   Each time sync is completed, a sync log is generated and displayed on the page. You can view the following information:

   • All sync runs

   • The time each sync run started

   • The Directory Sync service instance that was used to perform sync

   • How many users and groups were added or deleted during the sync run

     Click the link in the Sync Details column to see which users and groups were added or deleted.

   • The status of each sync run

     A green check mark in the last column indicates that sync completed successfully. A red x indicates that sync failed.

   • Any alerts that occurred during the sync

     Click the number in the Alerts column to view the alerts. On the Alerts page, use the scrollbars, if they appear, to see the full text of each message.