You can view the status and details of an application on the Applications tab when you click a user name in the Computer Name option on the Sessions tab. You cannot access the Applications tab for Linux desktop sessions.
Applications
To avoid scrolling through the list of applications, you can search for an application by name by entering the application name in the search filter text box.
For each application, you can view the current status and other details.
You can end an application process for the end user. To end an application process, click End Application and click OK to confirm the change.
Note: The end application process can fail if the application is pending a user interaction such as unsaved data or because of other exceptions. However, Horizon Help Desk Tool does not display any success or failure message when you end an application.
Application Details
| Option | Description |
|---|---|
| Application | Name of the application. |
| Description | Description of the application. |
| Status | Status of the application. Displays whether the application is running or not. |
| Host CPU | CPU usage of the virtual machine to which the session is assigned. |
| Host Memory | Memory usage of the virtual machine to which the session is assigned. |
| Applications | List of applications that are running. |
| Refresh | The refresh icon refreshes the list of applications. |
Note: When a published application is launched with Isolated Application Launch enabled, each launch appears as a separate session on the Sessions tab. To help administrators distinguish between multiple concurrent instances of the same published application launched by the same user, each instance is assigned a unique per-launch instance identifier. This identifier is visible in Horizon Help Desk Tool so that administrators can identify and end a specific hung instance using End Application without affecting the user's other running instances.
This instance identifier is also available through the Horizon REST API, so the same identification and termination capability can be integrated into custom or third-party help desk tools.
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