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November 18, 2025

Enable Log Collection

When you enable log collection, Horizon Client collects log information that can help troubleshoot problems with Horizon Client.

You cannot enable log collection after you connect to a remote desktop or published application.

Prerequisites

Connect to a server.

Procedure

  1. Click the Settings toolbar button in the upper-right corner of the desktop and application selector window.

  2. To enable log collection, turn on the Enable Collect Log option in the Settings window.

    Note: If you are enabling log collection for the first time, the Save dialog box appears automatically. Specify a folder location for the initial log and click Save. The initial log uses the Basic log level.

    The path to the log file appears under the Enable Collect Log option in the Settings window.

  3. To change the level of detail captured by the log, select the Basic, Debug, or Trace log level.

  4. To change the log file path, click the displayed path, browse to and select a folder in which to save the log file, and click Save.

    The new path appears under the Enable Collect Log option in the Settings window.

  5. To close the Settings window, click Close.

Results

Horizon Client collects and saves logging information continuously until you quit Horizon Client.

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