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May 18, 2026

General

You can edit general tenant settings on the General tab.

On the General Info tab, enter information as described in the following table.

Most text boxes are optional. Only text boxes marked with an asterisk (*) are required.

Note: For information about the Disable Tenant and Delete Tenant buttons at the bottom of the tab, see Disable a Tenant and Delete a Tenant.

FieldDescription
Tenant Name*Unique name for the tenant Note: You cannot reuse the name of a tenant that was previously deleted.
Administrator Name*User name for tenant administrator
Super TenantTo enable Super Tenant capabilities for the tenant, select the check box. Make sure that you have prepared the required infrastructure for the Super Tenant beforehand. For more information, see Super Tenants.
Sync Gold PatternsTo enable image sync for the tenant, select the check box. If you have multiple Desktop Managers registered to a tenant within the same data center , you can use this feature to:
  • Duplicate images across Desktop Managers without having to manually clone and import the images.
  • Sync changes to images across Desktop Managers without having to change all copies.
    <strong>Note:</strong> When Sync Gold Patterns is enabled, the cloned images on additional Desktop Managers are not counted against template quota. If you then disable Sync Gold Patterns, those cloned images begin being counted against template quota, which might require you to increase the quota in avoid exceeding it.</li>
    
Disable AVDB/EDB FailoverDisables database failover for AVDB and EDB
Local Admin Access To display credentials for the local admin, click the Show Info button. To reset the password, click the Reset Password button.
Administrator PhonePhone number for the tenant administrator
Administrator EmailEmail for the tenant administrator
Technical contact nameName of the technical contact
Technical contact phonePhone number for the technical contact
Technical contact emailEmail for the technical contact
CRM System URLLocation of the CRM system for this tenant. This does not appear as a link anywhere.
Technical Support URLThis URL appears as the Support link on the Enterprise Center.
Style Sheet URLYou can use the style sheet URL to customize the look of the tenant's Enterprise Center. See Add an External Style Sheet for more information.
License File URLURL that points to a valid PDF file
Business Support URLThis URL appears as the Business link on the Enterprise Center.
Max Concurrent Refresh Maximum number of VMs that the tenant admin can refresh concurrently per pool. This setting only affects RDS server pools and dynamic non-persistent pools. The recommended value is five or less, depending on your infrastructure performance.
CMS Status
Max Desktop Count Per DMMaximum number of VMs per desktop manager (pod), both in desktop assignments and in farms. This includes VMs created in earlier versions of the product, but does not include Utility or Imported desktops. The default value is 2,000. When a user is creating or editing an assignment or farm and the remaining capacity displayed appears to be too low, it might be because this limit has been reached.

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