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May 18, 2026

Run the Horizon Agent Installer

After you have completed the preliminary task, you can run the Horizon Agent Installer (HAI).

There are three possible scenarios when installing the Horizon Agent:

  • Install on Windows desktop
  • Install on Windows server as Personal Desktop (Non-RDSH)
  • Install on Windows server as RDSH Role

For details on these options, see the Images section of the Tenant Administration guide.

Note: If you have not installed the most recent version of the Horizon Agent, this can cause problems with creating RDS pools. In this case, when you create a new RDS pool, the system can allow you to select HTML Access (Blast) as a protocol, but this selection will not be applied to the pool even though it appears to have been applied successfully.

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