Event Logs

Generate Event Logs of Toshiba AirWatch Connector

This section describes the procedure to generate event log to trace the operational history of Toshiba AirWatch Connector on the print server.

Procedure

1. Select Start icon, and select Run… icon. Then the following screen is displayed. Type Eventvwr.msc in the Open field and select the OK.
2. Select the + icon of Windows Logs.
3. Select the Application icon and select the Filter Current Log… icon.
4. Select the down-arrow button in the Event sources field, and then enable the TOSHIBA AirWatch Connector checkbox.
5. Select OK. Only the event log about TOSHIBA AirWatch Connector appears. When you select a line of event log, the message is displayed on the lower part of the screen.

Enable Print Server Logs

This section describes how to enable print server logs on the print server.

Procedure

1. Navigate to the following path on the print server and open TecConnector.xml file.

   c:users/public/public documents/Toshibatec/ToshibaAirWatchConnector

2. In the .xml file, update the <DebugLog> code from false to true.

   • Once the .xml is saved and the print server is up, the logs get saved in the log folder.