Integrate Zebra printers with Omnissa Workspace ONE UEM and manage them in both SaaS and on-premises environments using the Workspace ONE UEM console.
Overview
The UEM Console contains a dedicated Printer Management dashboard that displays printer-specific information such as hardware monitoring, reporting, and alerts as well as actions like deploying profiles and files. Omnissa Workspace ONE UEM now also supports the MQTT communications protocol for managing printers and IoT devices. For more information, see MQTT Printer and IoT Device Management.
Supported Devices
Omnissa Workspace ONE UEM supports the following Zebra printer models.
| Models | |||||
| iMZ | QLn | ZD | ZQ | ZR | ZT |
| iMZ220™ | QLn320™ | ZD500R™ Passive RFID Printer | ZQ510™ Series | ZT210™ Series | |
| iMZ320™ | QLn220™ | ZD500 | ZQ520™ Series | ZT200™ Series | |
| QLn420™ | ZT230™ Series | ||||
| ZT420™ Series | |||||
| ZT410™ Series | |||||
| ZT220™ Series | |||||
| Following models have been whitelisted and tested through APIs, but the physical printers have not been validated | |||||
| ZD410 | ZQ310 | ZR638 | ZT510 | ||
| ZD410-HC | ZQ320 | ZT610 | |||
| ZD420 | ZT620 | ||||
| ZD420-HC | |||||
| ZD620 |
Integration Requirements
You must meet the requirements listed below to integrate Workspace ONE UEM with the Zebra Print server and manage the printers from the UEM console.
Server Requirements
You can install the Zebra Print Server on a Workspace ONE UEM server or any other server that can communicate with a Omnissa Workspace ONE UEM server. The best practice is to install the Zebra Print server on a server that is independent of Workspace ONE UEM.
Software Requirements
- Windows Server 2008 or R2 (32-bit or 64-bit)
- Zebra AirWatch Connector installer - You can download the Zebra AirWatch Connector installer at the Zebra website, see the Airwatch Connector.
- Zebra Setup Utilities, which also packages Zebra Direct Communications
- Java Runtime version 7 or greater
- Latest version of OpenSSL
Device Firmware Requirements
- Firmware versions vary based on model
Workspace ONE UEM Requirements
- Workspace ONE UEM console 6.3 or higher
- At least one Organization Group configured in the UEM console dedicated solely to Zebra peripheral device management
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