Syncing Workspace ONE UEM Local Basic User Accounts to Omnissa Access

To set up basic user account types to use single sign-on to the Intelligent Hub app, you enable the Local Basic User feature in the UEM console for your organization group.

The first synchronization to the Omnissa Access service after this feature is enabled creates a directory of type Other in the Omnissa Access service.

The directory name is UEMLocalDirectory_{groupid}. All basic users from the selected UEM organization group are added to that directory. When basic user accounts are added, changed, or deleted in the UEM console, the change is immediately synced to the UEMLocal Directory.

Enable Basic User Sync to Add Local Users to Omnissa Access Local UEM Directory

Procedure

1. In the Workspace ONE UEM console Groups & Settings, All Settings page, select your Global > Customer-level organization group and navigate to System > Enterprise Integration >Omnissa Access.

2. Click Configuration.

   The Omnissa Access page opens and your tenant URL and admin name are listed in the Server section.

3. Select Enabled for Basic User Sync.

4. In the Map Attribute section that displays, select the basic user attribute to sync to the Omnissa Access Local UEM directory.

5. Click Save.

Results

A directory named UEMLocalDirectory_{your-groupid} is created in the Omnissa Access service and basic users are synced to the directory.

Note: If the sync to the Omnissa Access service fails for any reason, click Sync Now to start the sync again.

What to do next

Review the Users and Groups page in the Omnissa Access console to verify that the all basic users are synced.