When the Omnissa Access virtual appliance is configured behind a load balancer, you must establish trust between the load balancer and Omnissa Access . In addition to copying the Omnissa Access root certificate to the load balancer, you must copy the load balancer root certificate to Omnissa Access.
Procedure
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Obtain the load balancer root certificate.
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Log in to the Omnissa Access console.
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Select Monitor > Resiliency.
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Click VA Configuration of the service node you want to configure and log in with the admin user password.
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Select Install SSL Certificates > Trusted CAs.
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Paste the load balancer root certificate into the Root or Intermediate Certificate text box.
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Click Add.
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