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July 16, 2026 Archived

Resetting Omnissa Access Console-Related Passwords with the Command Line

You can use the hznAdminTool script to change the Omnissa Access service admin user password and the Omnissa Access admin console password, also known as the operator password.

  • The Omnissa Access service admin user password is the password for accessing the configuration settings pages: https://WS1AccessHostnameFQDN:8443/cfg/
  • The Omnissa Access admin console password is the password for accessing the Omnissa Access admin console: https://WS1AccessHostnameFQDN/admin/

You have the option of changing the Omnissa Access service admin user password from the following configuration settings page, https://WS1AccessHostnameFQDN:8443/cfg/changePassword. See Manage Your Omnissa Access Appliance Passwords. However, if you are unable to log in and need to reset the password, you can use the hznAdminTool script to reset the password.

For the Omnissa Access admin console, the hznSetAdminPassword.batscript is the only method for changing the password.

Make sure that you create strong passwords.

Passwords must be eight or more characters long and contain at least one of each of the following characters.

  • Uppercase characters A-Z (Latin alphabet)
  • Lowercase characters a-z (Latin alphabet)
  • Numeric digits 0-9
  • Special characters (!, $, #, %, etc.)

Procedure

  1. As root, log in to the Omnissa Access virtual appliance host.

  2. Run the appropriate command, depending on which password you are resetting.

    These console-related passwords must be

    Omnissa Access service admin user password/usr/sbin/hznAdminTool setSystemAdminPassword
    Omnissa Access admin console password (or operator password) /usr/sbin/hznAdminTool setOperatorPassword

    You are prompted for the new password.

  3. Provide the new password.

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