Administrators or end users might see errors related to Omnissa Access service Just-in-Time provisioning. For example, if a required attribute is missing in the SAML assertion, an error occurs, and the user is unable to log in.
The following errors can appear in the Omnissa Access console.
| Error Message | Solution |
|---|---|
If JIT User provisioning is enabled, at least one directory must be associated with identity provider. | There is no directory associated with the identity provider. An identity provider with the Just-in-Time provisioning option enabled must have a Just-in-Time directory associated with it.
|
The following errors can appear on the login page:
| Error Message | Solution |
|---|---|
User attribute is missing: name. | A required user attribute is missing in the SAML assertion sent by the third-party identity provider. All attributes that are marked required in the User Attributes page must be included in the SAML assertion. Modify the third-party identity provider settings to send the correct SAML assertions. |
Domain is missing and cannot be inferred. | The SAML assertion does not include the domain attribute and the domain cannot be determined. A domain attribute is required in the following cases:
|
Attribute name: name, value: value. | The attribute in the SAML assertion does not match any of the attributes in the User Attributes page in the tenant and is ignored. |
Failed to create or update a JIT user. | The user cannot be created in the service. Possible causes include the following:
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