TThe Customer Experience Improvement Program ("CEIP") provides Omnissa with information that enables Omnissa to improve its products and services, fix problems, and advise you on how best to deploy and use our products.
Horizon is configured by default to allow you to join the Customer Experience Improvement Program (CEIP) during the installation process. If you do not wish to participate in the program, deselect the option during installation.
For information about the type of data that Omnissa collects through the CEIP, and how it uses that data, see the Omnissa Trust Center.
To configure data sharing in Horizon Client, see the appropriate Horizon Client installation and setup guide. For example, for Windows clients, see the Horizon Client for Windows Guide document. To configure data sharing in HTML Access, see the Horizon HTML Access Guide document.
You can change your selection at any time as follows.
Procedure
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In Omnissa Horizon Console, select Settings > Product Licensing and Usage.
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Select the Customer Experience Program tab and click Edit Settings.
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Select or deselect Join Customer Experience Improvement Program.
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Click OK.
Note: In addition to information collected for CEIP, Omnissa may collect Operational Data. This means that Omnissa may monitor and collect configuration, performance, usage, and consumption data relating to Customer’s and its Users’ use of the Software to facilitate the delivery and operation of the products and services (collectively, “Operational Data”) as described in the Privacy Notice.
The collection of Operational Data is entirely separate from CEIP, and may occur whether or not you have joined CEIP. You can deactivate the collection of Operational Data by contacting Omnissa Support.
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