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First-Gen Tenants - Day-2 Horizon Cloud Connector Tasks

This documentation page introduces the day-2 tasks typically performed on the Horizon Cloud Connector virtual appliance and provides links to the procedural pages for each task's steps.

For hyperlinks to the individual procedure pages, scroll to Links to the Procedures section at the bottom of this page.

Brief Introduction

The Horizon Cloud Connector configuration portal gives you access to perform a number of administrative and maintenance tasks on the Horizon Cloud Connector virtual appliance after it is successfully paired with the Horizon pod's Connection Server and the pod is connected to your first-generation tenant. Some of these tasks are performed using the configuration portal while some tasks require accessing the virtual appliance's operating system and updating configuration files on the appliance.

Typical Day-2 Tasks

Typical tasks include:

Note: Configuration of the virtual appliance for automated updates requires enablement of that feature in your Horizon Cloud customer account by the Horizon Cloud Operations team. That feature is not enabled by default. To request use of that feature, open a service request or contact your Omnissa representative.

  • Updating the static IP address of the virtual appliance. See the topic Update the Static IP for the Horizon Cloud Connector Virtual Appliance.

  • Enabling and deactivating SSH access to the virtual appliance. See Enable or Deactivate SSH on the Horizon Cloud Connector Appliance Using the Configuration Portal.

  • For native Amazon EC2 deployments: Activating services within the virtual appliance that are not activated by default when the appliance is deployed. When your appliance was deployed with some of its services inactive and you have already paired it with a pod, and then later you want to activate some of those services, you need to follow the manual steps to activate the services in the appliance and then run the Reconfigure flow in the configuration portal. Running the Reconfigure flow ensures that communications from the newly activated services can be received for their corresponding cloud-plane services. For the activation steps for a native Amazon EC2 deployment, see the Deployment Guide topic Manually Activate Services for Native Amazon EC2.

  • Managing proxy settings and no-proxy hosts for the virtual appliance. See Modifying Proxy Settings for Horizon Cloud Connector.

  • Synchronizing the virtual appliance's clock with an NTP server. See Synchronize the Horizon Cloud Connector Virtual Appliance with an NTP Server.

  • Examining the health status of the Horizon Cloud Connector components.

  • Manually updating the virtual appliance. See Manually Update the Horizon Cloud Connector Virtual Appliance.

  • If you want to reconfigure the Connection Server details for this same pod, in the configuration portal, click Reconfigure and follow the steps to complete the wizard.

    Important: If the credentials change for the Active Directory domain account that was used in the configuration portal when the Horizon Cloud Connector was paired with the pod, you must use the Reconfigure action to change the stored Active Directory domain account details.

  • If you want to remove the connection between this Connection Server instance and the control plane, click Unplug.

About Logins to the Horizon Cloud Connector Configuration Portal

For those tasks that can be performed using the Horizon Cloud Connector configuration portal, you log in to the portal with the Customer Connect credentials valid for your first-gen tenant environment and perform the tasks from there. Point your browser to one of the following:

  • The Horizon Cloud Connector appliance's IP address, https://IP-address/
  • If you created a forward and reverse lookup record in your DNS server that maps a fully-qualified domain name (FQDN) to the IP address, that FQDN

Note: If your first-gen tenant environment has a registered Active Directory domain, the system requires you to log in with valid Active Directory domain credentials after the initial sign-in step. See also About Authentication to a Horizon Cloud Tenant Environment.

Use the following pages and their sub-pages to access the individual procedures and their steps.

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