Integrate App Volumes Manager and Omnissa Workspace ONE Experience Management

Integrating App Volumes Manager with Workspace ONE Experience Management allows App Volumes to send certain App Volumes Manager health and performance metrics to the Experience Management solution. Using these telemetry, you can centrally monitor and report App Volumes operations in the Omnissa Intelligence console. This integration streamlines performance monitoring, improves operational insights, and helps you proactively identify and resolve issues.

After the integration is configured, two background jobs - Experience Management Operational Data Sync and Experience Management Real-Time Data Sync - are automatically active for this integration type. These jobs run periodically and gather operational and critical data which is then synchronized with Experience Management. For more information about these jobs, see Background Jobs in App Volumes Manager.
Note: When using this integration, CPU utitlization might increase.

Prerequisites

This integration is available to customers with the Experience Management solution for Horizon and Experience Management solution for Workspace ONE UEM.

Ensure that you have registered App Volumes with Omnissa Intelligence. After the registration, you receive a credentials (.json) file which contains the client ID and client secret. You need to upload this credentials file as part of the integration.
Registering App Volumes allows you to use App Volumes data with Omnissa Intelligence.

For information about registering App Volumes with Omnissa Intelligence, see App Volumes Integration topic in the Workspace ONE Experience Management documentation at Omnissa Product Documentation.

Procedure

1. In the App Volumes Manager admin UI, go to INFRASTRUCTURE > Integrations.

2. Click ADD INTEGRATION.

3. In the Add App Volumes Integration page, select Type as Workspace ONE Intelligence Hub with Experience Management.

   Note: Only one integration can be added for this integration type. To add a new integration, you must delete the existing integration and then proceed with the same steps.

4. Enter the name of the integration.

5. To upload the Credentials File, click Choose file, select the file, and upload.

6. Click ADD and confirm the integration.

   App Volumes operational data is now synchronized to Experience Management.

What To Do Next

You can perform any of these tasks:

• To edit the integration name or upload another credentials file, expand the integration, and click EDIT.
  Complete the required updates and save.

• To pause the integration, select DEACTIVATE.
  When the integration is paused, no App Volumes metrics are collected until the integration is active again.

• To delete the integration, select DELETE.