You can upgrade Horizon Agent on a Windows machine by installing the latest version of Horizon Agent over the existing installation. You do not need to uninstall the previous version first.
Note: For general guidelines on upgrading desktop pools, see Upgrading Published and Virtual Desktops.
Prerequisites
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Verify that the machine meets the requirements described in System Requirements for Horizon Agent for Windows. A minimum of 2 CPUs is required to upgrade Horizon Agent from version 7.x or later. 4 CPUs provide optimal performance.
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Verify that no Horizon sessions are active on the machine.
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Download the latest Horizon Agent installer file from Omnissa Customer Connect.
The installer filename has the pattern
Horizon-Agent-x86-YYMM-y.y.y-xxxxxx.exe, where YYMM is the marketing version number, y.y.y is the internal version number, and xxxxxx is the build number. -
Verify that you have administrative rights on the machine.
Upgrade Horizon Agent Interactively
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To start the Horizon Agent installation, double-click the installer file.
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Accept the license terms.
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Follow the installation prompts.
Note: Previously installed custom setup options and configuration are preserved during the upgrade. If you want to change them, select a new set of custom setup options without uninstalling the previous version. See Custom Setup Options for Horizon Agent for Windows.
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Restart the machine if prompted you to do so.
Upgrade Horizon Agent Silently
A silent upgrade uses the same commands as a silent installation. See Installing Omnissa Horizon Agent for Windows Silently.
To apply a Horizon Agent patch silently, use the REINSTALL=ALL MSI property with the patch (.msp) file. The following example installs a patch, where agent-installer.msp is the name of the patch file:
msiexec /p agent-installer.msp /qn REINSTALL=ALL
For more information about the MSI command-line options and properties, see Microsoft Windows Installer Command-Line Options and Silent Installation Properties for Horizon Agent for Windows.
What to do next
If the machine has multiple NICs, configure the subnet that Horizon Agent uses. See Configure a Virtual Machine with Multiple NICs for Horizon Agent.
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