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September 3, 2026

Enable User Risk Score Authentication and Select the Required Action in Omnissa Access (Cloud only)

Risk Score based authentication leverages the integration with Omnissa Intelligence to allow you to configure authentication based on a user's risk score. Enable the User Risk Score authentication method in the Omnissa Access console. You then select the type of authentication action to apply to user risk scores based on high, medium, or low scores.

Note: Risk Score based authentication is available for cloud deployments only.

You can allow access, require step-up authentication, or deny access. The action associated to the user risk score determines the user experience.

  • Allow Access. With a low risk score, users can log in as normal and the Omnissa Access access policy rules are followed.
  • Step-Up Authentication. With a medium risk score, users require step-up authentication. They cannot log in with only the credential that was entered. The second authentication method configured in the access policy is presented to the user.
  • Deny Access. With a high risk score, users cannot log in and no other login option is presented to the user.

Prerequisites

Register your Omnissa Access tenant with Workspace ONE Intelligence. See Omnissa Access Integration for information.

Procedure

  1. In the Omnissa Access console Integrations > Authentication Methods page, select User Risk Score.

  2. Enable User Risk Score and configure the authentication action required for low, medium, and high risk scores.

    The actions available to select are Allow Access, Step-Up Authentication, Deny Access.

  3. Click Save.

What to do next

Go the Resources > Policies page and edit the default access policy to add the User Risk Score authentication method to the policy rules and create the policy rule for the step-up authentication flow if applied to a score. See Managing Access Policies in the Omnissa Access Service. To see an example policy rule configuration with User Risk Score, see Example Access Policy Using User Risk Score Authentication in Omnissa Access (Cloud only).

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