Adding Users and Assigning Roles

Using the Partner Admin Console, add users and assign roles to users in your partner organization and in your managed tenant organizations.

Note: The Horizon Partner Admin Console is currently available in Limited Availability (LA) mode only.

• Add users to your partner organization and assign roles.
• Add users to your tenant organizations and add roles.
• Modify users and roles.

The roles that you assign to partner organization users allow those users to manage various aspects of the specified service - namely Workspace ONE Cloud and Horizon Cloud - for all of your tenant organizations. These are users within your own organization - for example maxz@mypartner-org.com.

You can add users to tenant organizations with a specific set of roles, which allows users to work in various aspects of the specified service that you manage on their behalf - namely Workspace ONE Cloud and Horizon Cloud - for that particular tenant organization. These are users within a specified tenant organization, not users that exist in your partner organization - for example samx@tenant1-org.com.

For information about assigning tenant management roles to your partner organization users, see Assigning Tenant Management Roles to Partner Organization Users.

Depending on what has been allowed by the tenant, some roles may not be visible or otherwise available. For related information, see Use the Horizon Universal Console to Assign Administrative Roles in Horizon Cloud product documentation.

Prerequisites

The Partner Admin Console user who adds users, assigns roles, and modifies users and roles must be an organization administrator (org_admin) in the partner organization's Omnissa Connect (CSP) account.

Add New Partner Users and Assign Roles

Add new partner users and assign roles to the specified users.

1. From the Partner Admin Console left pane navigation, click Roles & Permissions > My Organization > Add Users.

2. Enter the partner user's email address and press Enter.

3. Repeat to add additional partner users that will have the same user role designations.

4. In the Organizational Roles section, select the organizational role(s) to assign to the specified user(s). Role selections are not mutually exclusive.

   • Organization Owner - The Organization Owner role has full administrative access to all resources in the organization.
   • Organization Admin - The Organization Administrator role has limited administrative access.
   • Organization Member - The Organization Member role has read-only access to the organization resources.

5. In the Workspace ONE Cloud section, select the role(s) to assign to the specified user(s) for the Workspace ONE Cloud service. Role selections are not mutually exclusive.

   • Basic
   • Admin

6. In the Horizon Cloud Service section, select the various roles to assign to the specified user(s) for the Horizon Cloud service. Role selections are not mutually exclusive.

   

7. From the Expiry drop-down menu, select when the user role assignments should expire.

   • Never expires
   • Expires until - specify a time that is specific to your time zone when the user roles must expire
   • Expires in - select the number of hours that the user roles will remain in effect before they expire

8. Toggle the Send email to all invited users and notify them of this role assignment. option on or off and then click Save.

Add Tenant Users and Assign Roles

For a specific tenant, add tenant users and assign roles to the specified users.

1. From the Partner Admin Console left pane navigation, click Roles & Permissions > Tenant Organization > Add Users.

2. Enter the email address for the tenant user and press Enter.

3. Repeat to add additional tenant users that will have the same user role designations.

4. In the Tenant Organizations field and from the drop-down menu, select the name of an onboarded tenant organization to which you want to add these users.

5. Select the Organizational roles to assign to the specified user(s). Role selections are not mutually exclusive.

   • Organization Owner - The Organization Owner role has full administrative access to all resources in the organization.
   • Organization Admin - The Organization Administrator role has limited administrative access.
   • Organization Member - The Organization Member role has read-only access to the organization resources.

6. In the Workspace ONE Cloud section, select the role(s) to assign to the specified user(s) for the Workspace ONE Cloud service in that tenant organization. Role selections are not mutually exclusive.

   • Admin
   • Basic

7. In the Horizon Cloud Service section, select the various roles to assign to the specified user(s) for the Horizon Cloud service in that tenant organization. Role selections are not mutually exclusive.

8. Select when the user role assignments should expire.

   • Never expires
   • Expires until - specify a time that is specific to your time zone when the user roles must expire
   • Expires in - select the number of hours that the user roles will remain in effect before they expire

9. Toggle the Send email to all invited users and notify them of this role assignment. option on or off and then click Add.

Edit or Remove Partner Organization Users

For users that already exist in your partner organization, you can edit or remove users by using intuitive options on the Roles & Permissions page.

Manage Pending User Invitations

You can resend or revoke pending user invitations by using the Roles & Permissions > Pending Invitations menu sequence.