Skip to main content

May 18, 2026

Platform Requirements

This section serves as a checklist to make sure your Horizon DaaS 9.2.x platform has everything necessary for a successful deployment.

  • Required Files

    • Automation Appliances

      • Horizon Version Manager (HVM):

        Horizon-Version-Manager-22.1.0.0-21662925_OVF10.ova

      • Horizon Air Link (HAL)

        horizon-air-link-22.1.0.0-21661035_OVF10.ova

    • Appliance Template

      `ApplianceTemplate_22_1_0_20230409_signed.ova```

      Note: If you want to change the default password on the template, perform the following steps:

      1. Deploy ApplianceTemplate_22_1_0_20230409_signed.ova in vCenter.
      2. Power on the VM and change the appliance password to the password you want to use.
      3. Export and download to a new OVA file. Use this file for all future deployments.
    • Platform

      • av-manager-2303.0.0-65-airBAT.deb
      • dbmonitor_22.1.0.deb
      • dt-aux-22_1_0.deb
      • dt-platform-22_1_0.deb
      • latest_rev.txt
      • node-manifest.json
      • wem-service-diagnose-19.3.24.deb
      • xmp-2303.0.0-2907-airBAT.deb
    • Agents

    • Utilities

      • WinSCP
      • 7zip or WinZip
  • vCenter Server and vSphere Hypervisor (ESXi) Requirements

    • Latest compatible versions of vCenter Server and vSphere. See the Omnissa Product Interoperability Matrices.

    • Distributed Resource Scheduler (DRS) set to off or manual

    • One or more vCenter Server appliances

      Note: To use a single vCenter Server configuration, you must set the allow.shared.hostmanager policy to true. You are prompted to do this at the end of each set of installation and upgrade steps.

    • Individual ESX Host mapping is not supported.

  • Networking

    • Front end/management network created and IPs designated to SP appliances.

    • BBLL (Backbone Link Local) network created and IPs designated to SP appliances.

    • IP ranges planned to accommodate your maximum appliance estimate.

      For example, if you plan on accommodating 200 total appliances, a /24 mask gives you a maximum of 254 usable IP addresses. Because you need approximately 400 IPs across 200 appliances (primary/standby), consider using a /23 mask instead.

    • One network type used across all appliances (Standard Switch VLAN, vDS VLAN, or VXLAN)

    • All required network visibility, routing, hardening, and so on, must be configured ahead of time.

    • The gateway used for the Service Provider network must have ICMP echo enabled. This is required for HVM deployment tasks.

  • Storage

    • Datastores provisioned and allocated for service providers and tenants
    • All platform files and templates available in a file share accessible to the service provider and tenant
  • Active Directory

    • Domain Controllers configured to Microsoft Best Practices
      • Domain Controller IP addresses and port requirements
      • NTP is properly configured and time sync is active and current.
      • Domain Controllers are on the same network.
    • Computer and User OUs, Admin Groups, User Groups, Computer/User GPOs
      • Permissions configured
      • Password never expires account option selected
      • Domain Bind account with adequate permissions
        • Full Distinguished Name
    • DNS
      • Hostnames, IPs, and open ports
      • Scavenging settings
      • Conditional Forwarding (for proper communication between service providers and data centers)
    • DHCP (static IP addressing- DHCP not required)
  • Service Provider Requirements

    Note: All platform appliances must set the timezone to UTC only.

    • Horizon DaaS version required for upgrade to Horizon DaaS 9.2.0

      Service provider must be running Horizon DaaS 9.0.x or 9.1.x.

  • Tenant Requirements

    • Horizon DaaS version required for upgrade to Horizon DaaS 9.2.0

      All tenants must be running Horizon DaaS 9.0.x or 9.1.x.

      Note: All Debian packages for the version you are running must be available in the service provider appliance's /data/repo folder.

    • Appliance Location in vCenter for upgrade to Horizon DaaS 9.2.0

      For upgrade to Horizon DaaS 9.2.0, all appliances must be in the root folder of vCenter.

      Note: If appliances are not in the root folder, you might need to move them there.

    • Network

      • If you are using Instant Clone desktops, you cannot use VLANs. IC desktops require DVS port groups or VXLANs to function properly.
      • All virtual machines (appliances, utility servers, images, and so on) must be using VMXNET3 network adapters. E1000 network adapters are not supported.
    • VPN

      • Bandwidth requirements
      • PSK, endpoint IPs
    • UAG

      See information in the Tenant Installation Worksheet.

    • Active Directory

      • Domain Controller IP addresses, port requirements

      • Computer and User OUs, Admin Groups, User Groups, Computer/User GPOs created

        • Horizon View, UEM, *.admx, and *.adml files downloaded
        • Import procedure
        • Service Accounts have Password never expires account option selected
      • Domain Join account with adequate permissions

        • Full Distinguished Name
      • Domain Bind account with adequate permissions

        • Full Distinguished Name
      • NTP properly configured and time sync active and current

        Note: Sysprep/Generalize cloned server images each time to avoid domain join issues.

    • DHCP Server

      • Defined Scopes, reservations, and so on
      • Lease time for scopes set at eight hours instead of the default eight days
    • DNS Server

      • Hostname, IPs
      • Proper DNS record scavenging configuration
    • File Server

      • General File sharing and permissions configured
      • HAI installer and Agent.tar file accessible on the file share
    • Images

      • VM hardware version up to date
      • VMware Tools up to date
      • Proper agent versions for this version of Horizon DaaS (Horizon Agent Integrated Agent, UEM, and so on)
      • Image optimized (OptimizeanImage.md))
    • Workspace ONE UEM

      • Workspace ONE UEM shares created and configured
      • Workspace ONE UEM installed and configured on the designated server
      • Workspace ONE UEM initial configuration complete
      • GPO configuration and linking to Computer OUs complete
  • Compute Resources

    • If you are upgrading an existing environment, confirm that each desktop manager is configured with only one compute resource. Multiple compute resources per desktop manager are not supported.

      Note: Any offline or deactivated tenant organizations must be deleted from the platform or reconfigured with a single compute pool.

    • No stand-alone ESXi hosts in the existing compute pools.

  • File Integrity Verification

    To ensure a successful, issue-free installation, verify that the core installation files have the correct checksum before you start. See Verify File Integrity.

Was this page helpful?

Provide feedback for this topic

Was this topic helpful?

Please do not include any personal or confidential information.

Generating link…