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16 de enero de 2025

Email Notification Events

Review a list of email notification events sent my the Omnissa Commerce Portal.

Event SourceEvent Source StatusTarget UserEmail Subject Example
Contract Create RequestPending Approval (submit by Aggregator)
Pending Revise (submit by Omnissa)

Create Action
- Creator - normally Aggregator performs this action.
- All
${project}: Contract ${request?cap_first} Request Submitted
Pending Effective Date

Approve Action
Creator${project}: Contract Status Changed
Pending Revise

Send Back Action
Creator${project}: Contract Status Changed
Pending Approval

Submit Action
All${project}: Contract Status Changed
Rejected

- Reject Action
- Abort Action
- EBS Integration failed
All${project}: Contract Status Changed
Active

-EBS Integration Success
-Assign Contract Number
All${project}: Contract Status Changed
Contract Terminate RequestPending Approval

Terminate Action
All${project}: Contract Status Changed
Pending Effective Date

Approve Action
Creator${project}: Contract Status Changed
Pending Expiration if Prepay
Pending Termination If Other Types

EBS Integration Success
All${project}: Contract Status Changed
Expiration If Prepay Contract
Termination If Other Types

Close Action
All${project}: Contract ${status}
Contract Renew Request (Non Prepay Type)Active

Renew check passes? Send out renew pre-notification.
All${Project}: Contract Will Be Renewed
Pending Termination
Renew Check Failed

- For customized contract, if renew time is ), send expire pre-notification.
-If SKU check failed, send out notification with failure reason.
All${project}: Contract Expires Soon
Expiration If Prepay Type
Termination If Others

Close Action
All${project}: Contract ${status}
Pending Approval If Custom
Pending Effective Date If Others

Renew Action
- Create - normally Aggregator performs this action.
- All
${project}: Contract ${request?cap_first} Request Submitted
Pending Effective Date

Approve Action
Creator${project}: Contract Status Changed
Rejected

Abort Action if before status is Pending Effecting Date.
All${project}: Contract Status Changed
Rejected

Cancel Integration Action if before status is Pending Vendor.
Creator${project}: Contract Status Changed
Active

EBS Integration Success
All${project}: Contract Is Renewed
Contract Upgrade RequestPending Approval, If Custom Or Not Pay Go of MSP
Pending Effective Date, If Other Types

Upgrade Action
All${project}: Contract Status Changed
Pending Effective Date

Approve Action
Creator${project}: Contract Status Changed
Rejected

Abort Action
All${project}: Contract Status Changed
Rejected

Cancel Integration Action
Creator${project}: Contract Status Changed
Active

EBS Integration Success
All${project}: Contract Status Changed
Contract Downgrade RequestPending Approval

Downgrade Action
All${project}: Contract Status Changed
Pending Effective Date

Approve Action
Creator${project}: Contract Status Changed
Rejected

Abort Action
All${project}: Contract Status Changed
Rejected

Cancel Integration Action
Creator${project}: Contract Status Changed
Active

EBS Integration Success
All${project}: Contract Status Changed
Contract TopUp Request

Contract Amend Request (Prepay)
Pending Approval

- Top Up Action
- Submit TopUp Action
All${project}: Contract Status Changed
Pending Revise

Send Back Action if not prepay amend allow this action.
Creator${project}: Contract Status Changed
Rejected

Rejected Action
All${project}: Contract Status Changed
Pending Effective Date

Approve Action
Creator${project}: Contract Status Changed
Original Status

- EBS Integration Success if not prepay amend.
- Check effective date passed by auto task if prepay amend.
-Abandon TopUp Action
All${project}: Contract Status Changed
Contract Amend Request (Non Prepay)Pending Approval

- Amend Action
- Submit Action
All${project}: Contract Status Changed
Pending Revise

Send Back Action
Creator${project}: Contract Status Changed
Rejected

Rejected Action
All${project}: Contract Status Changed
Pending Effective Date

Approve Action
Creator${project}: Contract Status Changed
Original Status

Check effective date passed, when waiting to effective date.
All${project}: Contract Status Changed
Contract Cancel RequestOriginal Status

Cancel Flow Action if request not rejected or completed.
All${project}: Contract Status Changed
Change / Check Contract Threshold Balance (Prepay)Original Status, Reached threshold balance after checking.

When remaining allocated points have reached the setting value, send out the mail.
- Aggregator Contact
- Omnissa Admin Contact
${project}: Contract Balance Threshold Reached
Active

Update Threshold
All${project}: Contract Threshold Updated
Contract Edit by Omnissa AdminOriginal Status

Edit contract and the content can be edited.
- Omnissa Contact
- Aggregator Contact
- SP Contact
- License Contact
SPF
- Billing
All${project}: Contract Updated
SiteActions

- Create
- Update
- Delete
Service Provider Contact${project}: Contract Site ${action?cap_first}
MBOPending Report (By Create)Service Provider Contact${Project}: MBO Created for Reporting
Pending Usage Review (By SP submitted MBO)Aggregator Contact${ Project }: MBO Pending Approval
Pending Report (By Aggregator send back)Service Provider Contact${ Project }: MBO Sent Back
Close- Service Provider Contact
- Aggregator Contact
${ Project }: MBO Closed
Overdue/DelinquencyService Provider Contact${Project}: MBO Overdue!
${Project}: MBO Deliquency!
ResetService Provider Contact${project}: MBO Reset

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