Retry Unified Access Gateway Deployment

If your Unified Access Gateway deployment fails, you can retry it without the need to delete and create a new Unified Access Gateway in Horizon Cloud.

Your Unified Access Gateway deployment can fail because of inaccurate networking information. You have the opportunity to re-enter the networking information, such as the Virtual Network, VM Subnet, Management Subnet, DMZ Subnet information and retry the Unified Access Gateway.

The Horizon Universal Console provides a few ways to retry the Unified Access Gateway besides the method described in the following procedure. For example, from the Home page, when you select Horizon Edges and click the name of a Horizon Edge that displays Failed as its status in the Unified Access Gateway column, you can scroll down that Horizon Edge details page to the Unified Access Gateway section. In that Unified Access Gateway section, you also have the option of clicking Retry to retry the Unified Access Gateway deployment.

Procedure

1. Log in to the Horizon Universal Console and click Horizon Edges from the Home page.

   You can also navigate to the page by selecting Capacity > Horizon Edges.

2. On the Capacity page with the Horizon Edges tab selected, click the Failed signpost help icon for the Unified Access Gateway in the Unified Access Gateway column to view the errors.

3. Click View All to view the complete list of errors.

   The View All button displays if there are more than two errors.

4. Click Retry.

   The Edit Edge page opens to the Unified Access Gateway step.

5. Edit the appropriate values and click Save.

6. If you choose to navigate to the Activity Log page, you can click View Logs.

For related information, see Editing a Horizon Edge Deployment.

Retry the Unified Access Gateway from the Edge listings page when status is failed

You can open and edit the Unified Access Gateway configuration step in the Edge stepper menu sequence from the Capacity > Edges listing page.

1. Log in to the Horizon Universal Console.

2. Navigate to the Capacity > Edges listings page.

3. Click the Failed icon for the failed Unified Access Gateway deployment to display the signpost help and then click Retry.

The Edit Edge page opens to the Unified Access Gateway step, allowing you to edit Edge settings and retry the deployment.

Retry the Unified Access Gateway from the Edge details page when status is failed

You can open and edit the Unified Access Gateway configuration step in the Edge stepper menu sequence from the Capacity > Edges details page.

1. Log in to the Horizon Universal Console.

2. Navigate to the Capacity > Edges details page for the failed deployment.

3. Click Retry from the error alert in the Unified Access Gateway card.

The Edit Edge page opens to the Unified Access Gateway step, allowing you to edit Edge settings and retry the deployment.