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September 3, 2026

Activate Hub Services for Existing Workspace ONE UEM Customers

Because the Hub Services service is co-located with Omnissa Access, existing Workspace ONE UEM customers who want to use Hub Services must enter their Omnissa Access cloud tenant URL and OAuth 2.0 client ID and secret in the Workspace ONE UEM console to activate Hub Services.

If you do not have a Omnissa Access cloud tenant, contact your Workspace ONE support team or account administrator to request the tenant URL.

Prerequisites

In your Omnissa Access console, generate the Omnissa Access OAuth 2.0 service client with the client ID and shared secret. You configure the Omnissa Access tenant URL, client ID, and secret in the Workspace ONE UEM console. See the Creating an Omnissa Access OAuth 2.0 Service Client for Workspace ONE UEM article in the Omnissa Access Administration guide.

Procedure

  1. In the Workspace ONE UEM console Groups & Settings page, select Configurations > Intelligent Hub click Get Started.

  2. In the Activate Hub Services page, enter the Omnissa Access cloud tenant URL as https://myco.omnissa.com. Enter the OAuth 2.0 service client ID and secret that you generated in the Omnissa Access console.

  3. Click TEST CONNECTION to confirm that Workspace ONE UEM and Omnissa Access are communicating securely.

    If the connection fails, check that the tenant URL and OAuth 2.0 client ID and secret values that you entered are the same as the OAuth 2.0 service client generated in the Omnissa Access console.

  4. Click Save.

Results

Hub Services is activated, Omnissa Access and Workspace ONE UEM are linked together. The Intelligent Hub page is updated to show the Hub Services URL. You can now launch the Hub Services console from this page.

What to do next

Go to the Hub Services console and configure the Hub services for your organization and Hub Services functionality within the Workspace ONE Intelligent Hub app. See Setting Up Hub Services for Your Organization.

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