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September 3, 2026

Managing Desktops and Apps That Display in the Workspace ONE Intelligent Hub App Catalog

In the Workspace ONE Intelligent Hub app catalog, users can access applications and desktops that you manage from the Workspace ONE UEM console, the Omnissa Access console, the Horizon Universal Console for Horizon Cloud, and App Volumes Manager.

Note: Applications from these platforms added to App Bundles display as bundles in the catalog rather than as individual applications.

PlatformDescription
Workspace ONE UEM In the Workspace ONE UEM console, you configure, manage, and entitle users to cloud, mobile, and Windows apps that are publicly available from app stores and internal apps that are built in-house. See the Application Management Life-Cycle guide in the Workspace ONE UEM Documentation center.
Omnissa Access In the Omnissa Access console, you configure, manage, and entitle users to web apps and virtual apps. You can add some web applications to your catalog directly from the Omnissa Access catalog pages in the console. Other resource types require you to configure the resource outside the Omnissa Access console. See the Setting up Resources in Omnissa Access guide for information about setting up these resources in Omnissa Access.
Horizon Cloud Service – Next-Gen Prerequisites:
  • Omnissa Access is configured as the identity provider.
  • See the Horizon Cloud Service – Next-Gen documentation for additional Horizon prerequisites.
(Cloud only) Horizon Cloud Service – Next-Gen allows you to manage and monitor desktop and application deployments. When Omnissa Access is configured as the identity provider, you can enable Workspace ONE Intelligent Hub in the Horizon Universal Console Integrations > Workspace ONE Intelligent Hub page. Users can then access their Horizon desktops and applications in the App catalog pages from the Hub portal in a browser. When single sign-on is activated in Horizon Cloud Service - Next-Gen, you can launch your desktop or app from the Hub portal without entering your credentials. See Configure Workspace ONE Access as Your Identity Provider and Integrating Horizon Cloud with Workspace ONE Intelligent Hub in the Horizon Cloud Service - Next-Gen documentation for information on configuring the integration.

Omnissa App Volumes applications that are added to Horizon Cloud Service - Next-Gen are also available to users in the Intelligent Hub portal in a VDI desktop. App Volumes is an application delivery and lifecycle management solution for Windows applications. For more information about App Volumes in Horizon Cloud Service - Next-Gen, see Configuring and Using App Volumes Integration in the Horizon Cloud documentation. For prerequisites, see Prerequisites for Displaying App Volumes Applications in the App Catalog in Hub Services.

Notes:

  • Horizon desktops and apps assigned through the Horizon Cloud Service – Next-Gen cannot be accessed from the Workspace ONE Intelligent Hub app on iOS, Android, macOS, and Windows devices.
  • Custom conditional access policies, which are configured in Omnissa Access, are not supported for App Volumes applications delivered through Horizon Cloud and accessed through Intelligent Hub.
  • App Volumes applications do not appear in the Intelligent Hub web portal by default. To display these applications in the portal in addition to Intelligent Hub on Windows, you must enable the Show App Volumes Apps option in the Hub Services console. See Customize the Workspace ONE Intelligent Hub App Catalog in Hub Services.
Horizon Cloud Services - first-gen When Omnissa Access is integrated with a Horizon Cloud tenant that has single-pod brokering enabled, you create one or more virtual apps collections in the Omnissa Access console. The virtual apps collections contain the configuration information for the Horizon Cloud tenants and sync settings. See Providing Access to Horizon Cloud Services Desktops and Applications in Omnissa Access.
Horizon Cloud tenant with Universal Broker enabled (Cloud only) When Omnissa Access is integrated with a Horizon Cloud tenant that has Universal Broker enabled, Hub Service syncs the Horizon Cloud entitlements directly from the Universal Broker service. See Horizon Cloud Environment with Universal Broker - Architecture of Integration with Omnissa Access and Intelligent Hub Services.

Note: Integration with Horizon Cloud Services on Microsoft Azure with Universal Broker is not available for an Omnissa Access tenant that has Omnissa Identity Service enabled. See the Unsupported Workspace ONE Features topic in the Configuring User Provisioning and Identity Federation with Omnissa Identity Service guide.
App VolumesOmnissa App Volumes is an application delivery and lifecycle management solution for Windows apps. When App Volumes Manager is integrated with Omnissa Access Cloud, users can access their App Volumes packaged applications from the Workspace ONE Intelligent Hub app catalog. You manage the applications and user assignments from App Volumes Manager. For information about configuring the integration, see:

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