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September 1, 2026

Supported User Flows

Omnissa Intelligence includes analytics for certain user flows for the listed Workspace ONE Productivity Apps. The Omnissa Intelligence SDK collects these user flow analytics so you can use them in your dashboards, Freestyle workflows, and reports.

Supported user flow by productivity app and platform

Workspace ONE Productivity AppPlatformSupported User Flows
Workspace ONE AssistAndroidNone
Workspace ONE AssistiOSNone
Workspace ONE BoxerAndroidApp Load M^
Add Email to Archive
Add Events from ICS
App Unlock
Create Contact
Create Event
Create folder
Delete Email
Delete Event
Edit Event
Flag an Email
Mark Email as Spam
Move Email to Other Folder
Notify Send Failed
Reply to Event Invite
Save Email as Draft
Send Email
Workspace ONE BoxeriOSApp Start
Add Event to Calendar
Copy Email
Create Contact
Create Event
Create Folder
Delete Contact
Delete Email
Delete Event
Edit Contact
Edit Event
Flag an Email
Move Email to Another Folder
Reply to Event Invite
Save Email as Draft
Send Email
Workspace ONE ContentAndroidAcknowledgement
App Load
App Load M^
Authentication - File
Authentication - GoogleDrive
Authentication - OneDriveForBusinessOAuth
Authentication - Sharepoint
Authentication - SharepointO365
Authentication - SharepointO365Adfs
Authentication - SharepointO365AdfsPersonal
Authentication - SharepointO365OAuth
Authentication - SharepointWebDAV
Authentication - SharepointWinAuth
Authentication - SkyDrive
Authentication - WebDav
Automatic Sync
Create Document
Import Document
Manual Download
Manual Sync
Open Document
PDF Annotation
Save Document
Workspace ONE ContentiOSAcknowledgement
App Start
AppStore Review Prompt
Authentication - Box
Authentication - FileShare
Authentication - OneDrive
Authentication - OneDriveOAuth
Authentication - SharePoint
Authentication - SharePointOffice365
Authentication - SharePointOffice365ADFS
Authentication - SharePointOffice365OAuth
Authentication - SharePointWebDav
Authentication - WebDav
Automatic Sync
Background downloads
Create Document
Import Document
Manual Download
Manual Sync
Open Document
PDF Annotation
Recovery Mode Was Triggered
Save Document
Stop Background Downloads
Use Background Downloads
Workspace ONE Intelligent HubAndroidApp Load M^
Workspace ONE Intelligent HubiOSApp Start
Tab Usage: Catalog, Explore, Favorites, For You, Home, People Search, Self Support
Workspace ONE LauncherAndroidApp Load M^
CICO Time to Home Screen
COSU Mode Device
Checkin Failure
Checkout Failure
Clear App Data Failure Event
Guest Mode
Non-COSU Mode Device
Speed Lockdown
Workspace ONE NotebookAndroidApp Load
App Load M^
Workspace ONE NotebookiOSApp Start
Workspace ONE PIV-D ManagerAndroidNone
Workspace ONE PIV-D ManageriOSNone
Workspace ONE TunnelAndroidNone
Workspace ONE TunneliOSNone
Workspace ONE WebAndroidApp Load
App Load M^
Add Bookmark
APP LAUNCH TIME COLD
Bookmark Searched through bookmarks page
Bookmark searched through Web Launcher
Cache cleared from browsing history
Cookies cleared from browsing history
Delete Bookmark from settings
Delete Bookmark through Web Launcher
Email logs tapped
File Downloaded
Find in page option tapped in Settings
Full screen entered through Settings
History cleared from browsing history
History deleted by Swipe
History folder accessed through Settings
Home button tapped
Integrated auth cert tapped
Load Webclip - Full screen mode
Load Website - URL Scanner
Load Website – entering URL
Load website – through tunnel
Load Website From History
New Tab Created
Open Downloaded File
Print Option Tapped in Settings
Refresh Tapped
Search Engine Changed
Send logs to administrator tapped
Share option tapped in settings
SignIn Website – Certificate IA
SignIn Website – Credentials
Tab Closed
Tunnel auth cert tapped
View Intellectual Property Notice
View Legal
View Open Source Licenses
View Search Engine Settings
Webclip – Load
Website - Load
Workspace ONE WebiOSAPP LAUNCH TIME COLD
APP LAUNCH TIME HOT
APP LAUNCH TIME SDK
App Start
Bookmark searched through Bookmarks page
Bookmark searched through Web Launcher
File Downloaded
Home button tapped
Load Website - Desktop mode
Load Website - Entering URL
Load Website - Non Desktop mode
Load Website - Through Tunnel
Load Website Using ManagedBookMarks From BookmarksPage
Load Website Using ManagedBookMarks From HomePage
Load Website Using PersonalBookMarks From BookmarksPage
Load Website Using PersonalBookMarks From HomePage
Loaded Webview Type - UIWebview
Loaded Webview Type - WKWebview
New tab created
Open Downloaded File
Page Load - UIWebView
Page Load - WKWebView
Print option tapped in Settings
Refresh tapped
Share option tapped in Settings
SignIn Website - Certificate IA
SignIn Website - Credentials
Tab closed
Webclip - Load
Website - Load

^The difference between the App Load user flow and the App Load M user flow is the platform it runs on. App Load M runs on Android devices using Android Marshmallow (Android M) or later. The App Load user flow is not specific to a platform.

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