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September 1, 2026

Access and Intelligence

Integrate user data around events and users from your hosted Omnissa Access environment with your hosted Omnissa Intelligence environment. Web application data displays on the Apps dashboard. After integration, use Omnissa Access as a Data Source in the Connector Management System (CMS).

User event and engagement data

Intelligence collects user and event data around Workspace ONE logins and app loads for apps you deploy in the Workspace ONE Intelligent Hub catalog.

Hosted (SaaS) environments supported

You can integrate Access and Intelligence if both systems are hosted (SaaS). If either or both systems are on-premises, this integration does not work.

Access Console URL

You need the Access console URL of your Access instance. You also need your Access admin login credentials to successfully connect your instance to Intelligence to send data.

Register Access

Register Access with Intelligence to include data concerning web applications.

To display Access data, authorize it to share data with Intelligence.

Note: If you receive the listed error, check that your Access and Intelligence environments are mapped to the same region.

{“errors”:[{“code”:“decisionhub.domain.mismatch”,“message”:“Intelligence domain does not match the existing configured one.“,”parameters”:null}]}.

Prerequisites

Note the URL of your Access console because you must enter it for authorization.

Procedure

  1. In the Intelligence console, go to Integrations > Data Sources > Access.
  2. Select Set Up.
  3. On the Authorization Details tab, enter the URL for your Access console in the Authorized URI text box. The system navigates to the URL so you can log in to the console. This action creates the connection.

Data collected from Access for the App Launches templates

Intelligence receives the listed data points from Access for display.

FilterOperator
App IDIncludes, Does Not Include, Equals, Starts With, Contains
App NameIncludes, Does Not Include, Equals, Starts With, Contains
Application TypeIncludes, Does Not Include, Equals, Starts With, Contains
Device IdentifierIncludes, Does Not Include, Equals, Starts With, Contains
Device TypeIncludes, Does Not Include, Equals, Starts With, Contains
Device UDIDIncludes, Does Not Include, Equals, Starts With, Contains
DomainIncludes, Does Not Include, Equals, Starts With, Contains
Event IDIncludes, Does Not Include, Equals, Starts With, Contains
Event TimeBefore, After, Between, Not Between, Within, Not Within
Event TimestampBefore, After, Between, Not Between, Within, Not Within
Event TypeIncludes, Does Not Include, Equals, Starts With, Contains
Identity Management System IDIncludes, Does Not Include, Equals, Starts With, Contains
Organization IDEquals, Not Equal To, Less Than, Less Than or Equal To, Greater Than, Greater Than or Equal To, Between, Not Between
Originating System IDIncludes, Does Not Include, Equals, Starts With, Contains
Source IP AddressIncludes, Does Not Include, Equals, Starts With, Contains
Success StatusIncludes, Does Not Include, Equals, Starts With, Contains
User IDEquals, Not Equal To, Less Than, Less Than or Equal To, Greater Than, Greater Than or Equal To, Between, Not Between
User Internal IDIncludes, Does Not Include, Equals, Starts With, Contains
UsernameIncludes, Does Not Include, Equals, Starts With, Contains

Data collected from Access for the User Logins templates

Intelligence receives the listed data points from Access for display.

FilterOperator
Authentication ModeIncludes, Does Not Include, Equals, Starts With, Contains
Device IdentifierIncludes, Does Not Include, Equals, Starts With, Contains
Device TypeIncludes, Does Not Include, Equals, Starts With, Contains
DomainIncludes, Does Not Include, Equals, Starts With, Contains
Error MessageIncludes, Does Not Include, Equals, Starts With, Contains
Event IDIncludes, Does Not Include, Equals, Starts With, Contains
Event TimeBefore, After, Between, Not Between, Within, Not Within
Event TimestampBefore, After, Between, Not Between, Within, Not Within
Event TypeIncludes, Does Not Include, Equals, Starts With, Contains
Identity Management System IDIncludes, Does Not Include, Equals, Starts With, Contains
Organization IDEquals, Not Equal To, Less Than, Less Than or Equal To, Greater Than, Greater Than or Equal To, Between, Not Between
Originating System IDIncludes, Does Not Include, Equals, Starts With, Contains
Source IP AddressIncludes, Does Not Include, Equals, Starts With, Contains
Success StatusIncludes, Does Not Include, Equals, Starts With, Contains
User IDEquals, Not Equal To, Less Than, Less Than or Equal To, Greater Than, Greater Than or Equal To, Between, Not Between
User Internal IDIncludes, Does Not Include, Equals, Starts With, Contains
UsernameIncludes, Does Not Include, Equals, Starts With, Contains

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